Spa Policies

CANCELLATION POLICY

If you need to cancel or reschedule your appointment, please notify us 24 hours before your reservation. For spa packages, group reservations or multiple-service bookings, please notify us 48 hours prior to your appointment.  A cancellation fee of 50% of the treatment price will be charged for a late cancellation. Failure to cancel a reservation will result in a full charge of the treatment price for the missed appointment. You’ll need a credit card at the time of booking to secure your reservation for all spa packages, group reservations and multiple- service appointments.

APPOINTMENT

Please schedule your appointment in advance to secure your preferred date and time.  Please honor our request of 24-hour notice for cancellations and rescheduling of all appointments.

CHECK -IN

We suggest you arrive 10-15 minutes before your appointment to check in and fill out a Rose Garcia Confidential Client Profile Card.

LATE ARRIVAL TIME

If you arrive late, your appointment will be shortened to allow the therapist to be on time for her next client.

ACCOMMODATIONS

Rose Garcia Beauty is a coed facility. For your comfort, spa wraps and robes will be provided during your visit. Special attention and careful draping are observed during all treatments for your privacy, comfort and relaxation.

SPECIAL NEEDS & MEDICAL CONDITIONS

Your comfort and will-being are very important to us. Before receiving your service, please inform us about any special needs or medical conditions, pregnancy, hypertension, injuries, allergies or disabilities. Talking with your spa therapist will help customize your service to ensure maximum enjoyments and benefits.

CONFIDENTIALITY

We’re dedicated to keeping all personal and medical information confidential and secure.

AGE REQUIREMENTS & CHILDREN

Rose Garcia Beauty has specific guidelines for serving minors (clients under the age of 18).

AGE GUIDELINES

  • Waxing, facial treatments and nail service, including tinting: Must be 13 years or older.
  • Massage treatments: must be 18 years or older.
  • Clients under 18 must have a parent or guardian’s signature on the Rose Garcia Beauty confidential Client Profile Card.

PRICING

Prices are subject to change without notice.

GRATUITY

Prices do not include a gratuity, except for group reservations. In appreciation for outstanding services provided by your Spa Therapist, gratuities may be given at your discretion.

SPA PARTIES

This is a perfect way to celebrate with a small, intimate group of friends or colleagues. An 18 % gratuity will be automatically added to any group of four or more. Simply give us a call to schedule your party.

GIVE THE GIFT OF ROSE GARCIA BEAUTY

The Rose Garcia Beauty Gift Certificate may be used for all day-spa treatments, spa packages, products and gratuities.

CONSULTATIONS

If you’d like more information about our services and products, just stop in at the spa or give us a call.